I have not yet called this shop to get there take on all these issues but will be calling Monday morning.
After months of looking and talking with several sales people at different dealerships, we just bought a 2015 Chevy. We worked with Corey, who showed interest in what we wanted, found it, came to us, worked with us and made the experience stress free, Thank you!! We are loving it!
I had my wife take her car in for a simple service. Normally I would do it myself but had her take it in for continence. I WOULD NEVER RECOMMEND THIS PLACE. Not only did it take 4 months to get the bill but they had the balls to charge a late fee OUTRAGEOUS
Problems I found when I did the service myself:
2. There was not the right amount of oil in the car. When pulling the dipstick the very tip and I mean tip had oil on it. Its worth mentioning this is a 2013 GMC Terrain V6 and there are no leaks of any kind. After referring to the owners manual the proper amount is 6 quarts meaning only 5 quarts was put in.
3. When I checked the air filter there was only 3 of the 4 bolts for the filter box.
Terrible service, they had lost my engine cover and will not doing anything about it. They were very rude on the phone. DO NOT take your car here to get worked on. I have had countless issues the past couple weeks.
1. The oil filter was less than finger tight. It blows my mind it was even still there
This dealer is a joke! Why they are even open is beyond me. They are extremely rude on the phone. Do not buy or have your vehicle worked on here take it to another dealer that will appreciate your business.
They treat their customers wrong and their employees wrong. They use the wrong oil in most cars and sell defective vehicles with a cracked in the rim fixed by jb weld. They only care about your money not the customer
When my vehicle is taken to a OEM mechanic there is a bit quality that is expected. The quality of the service is about the same if not less than some shade tree mechanic and in no way dealer quality.
Lee Chevrolet is a US Car Dealer based in Frankfort, Kansas. Lee Chevrolet is located at 210 N Locust St, Frankfort, KS 66427, USA.
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